By: Reece Boynton on Brock Heat and Air
Person on the phone was very professional and very helpful! Would recommend 10/10
Person on the phone was very professional and very helpful! Would recommend 10/10
Wow!! They repaired and saved us so much money. We were told the unit had to be replace by another HVAC company and Brock’s had it up and running in no time!! Thank you guys!!
Brock Heating and Air did an amazing job cleaning my ducts and vents. Very reasonable. On time. Good communication. Friendly staff. Would absolutely recommend to others!
I am very satisfied with Brock Heating and Air. I called them on a Sunday night in the middle of a summer heat wave when my AC went out. I had company planned for the next day and needed my AC fixed. Jordan came that night and repaired my AC with no after hours charges. Since then I have used them for my annual maintenance and would highly recommend them. AAA service!
Showed up on time and did an annual review for our system. Was happy with their services and they brought in a piece of equipment within 48 hours for replacement. Seemed like a good value to me, nice people and easy to work with!
Fantastic prompt service during an emergency. Incredible customer service, communication, and professionalism.
Summertime heat had just begun and I had a failing mini split unit! When I called, they were able to get to me quickly and showed up when they were supposed to. Jordan did an exceptional job for me! My unit was low on gas and he went the extra mile to repair the leak, when he could have just checked the easy stuff and moved on. Once, he repaired the leak and gassed her up, everything checked out great! Price was fair and I will definitely use them the next time I have a need.
Jordan was able to come out and put a new outside unit in a rental property of mine in mere hours. The price was good and the work was done well!
Jordan was able to come to my house within 2 hours of me contacting them. Correctly diagnosed the problem and now we are enjoying working heat in a cold winter! Very thankful and definitely recommend to anyone needing service!
The service was outstanding and a very fair price! The gentleman who gave the estimate was outstanding! Honest and very informative! He was the father of the father and son team! The son and his assistant did the install. They were very thorough in their work. They were kind courteous and easy to talk too. Their work was precise neat and accurate!! They were all perfect gentlemen as well. I would highly recommend their service to anyone!!
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We are so sorry to hear that we did not exceed your expectations during our service visits. We are developing our services continuously so that similar cases should not happen in the future. This level of service is certainly not acceptable, and it will be addressed to our full capability.
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On behalf of the company, please accept our sincere apologies for the experienced dissatisfaction with our services or our team. It’s important for us to meet your expectations and provide you with a positive experience. We strive for constant innovation and continuous improvement.
Use the form below to let us know how we can fix these problems for customers like you.